Enterprise AI Systems for Mission-Critical Operations
Galaxy Dynamics builds secure, intelligent AI platforms for fraud prevention, customer service automation, ERP, contact centres, identity verification, WhatsApp automation, and executive decision intelligence.
A complete enterprise AI portfolio
Twelve flagship platforms engineered for the most demanding, regulated and high-volume operations across Africa.
FraudShield AI™
AI-powered fraud intelligence for banks, telcos, mobile money operators, and regulated institutions.
- AML risk scoring
- Mule account detection
- SIM swap risk detection
- Suspicious transaction alerts
- Identity verification
AML & Financial Crime Intelligence
AI-powered AML and financial crime intelligence: transaction monitoring, sanctions and PEP screening, typology detection, network analysis and SAR-ready case management.
- Transaction monitoring
- Sanctions & PEP screening
- Typology detection
- Network & link analysis
- Risk scoring engine
Agentic AI Contact Centre
An AI-first contact centre that combines human agents, voice bots, WhatsApp bots, IVR, CRM, ticketing, and enterprise integrations.
- AI voice agents
- Human agent console
- FreeSWITCH-ready architecture
- Voice biometrics
- Call recording
AI ERP Suite
Modern AI-powered ERP for finance, HR, procurement, inventory, operations, documents, approvals, and executive intelligence.
- Finance automation
- HR management
- Procurement workflow
- Inventory tracking
- Document approvals
WhatsApp Bot AI Automation
Customer journeys automated through WhatsApp, with AI conversations, payments, onboarding, support, reminders, and service workflows.
- WhatsApp chatbot
- AI customer support
- M-Pesa STK Push
- Ticket creation
- Document collection
Voice Biometrics & Identity Assurance
Secure customer verification using voice print, selfie checks, liveness, document intelligence, and risk scoring.
- Voice print verification
- Selfie and liveness checks
- ID/passport capture
- Identity risk score
- Duplicate detection
SIM Swap Assurance
Protect telco customers from SIM swap fraud through identity checks, device trust, agent verification, geofencing, and real-time risk scoring.
- SIM swap risk score
- Agent trust verification
- Approved device enforcement
- Shop/location validation
- Customer identity verification
AI CRM / Revenue Automation
AI-powered CRM for lead capture, sales pipelines, customer intelligence, follow-ups, revenue dashboards, and team productivity.
- Lead scoring
- Sales pipeline
- Account 360
- AI follow-up recommendations
- Revenue forecasts
AI EDMS / Document Intelligence
AI-powered document management for organizations that need secure records, document requests, approvals, expiry tracking, and compliance.
- AI document classification
- Secure employee records
- Document request links
- Approval workflows
- Expiry reminders
AI Government & Public Sector
Secure AI platforms for digital identity, citizen services, case management, and public sector command centres.
- Digital identity
- Citizen service automation
- AI command centres
- Case management
- Document management
AI Utility & Customer Service
Customer service automation for utilities, covering complaints, billing support, meter workflows, and field dispatch.
- Customer service automation
- WhatsApp complaints
- Billing support
- Meter reading workflows
- Field team dispatch
Custom Enterprise AI Development
Bespoke AI platforms engineered to your operations, integrations, security posture, and regulatory environment.
- Solution architecture
- Enterprise integrations
- Secure deployment
- Model & agent design
- Executive analytics
Built into every system
Every Galaxy Dynamics platform comes with real-time dashboards, KPI cards, AI insight panels, and Power BI-style visual analytics that help leaders see what is happening, what is changing, and what action to take next.
Revenue Growth
Automated revenue vs target (KES, millions)
Customer Sentiment
Across all channels
Fraud Risk by Region
Composite risk score
AML Alert Distribution
By severity
Contact Centre SLA
Daily service level %
WhatsApp Bot Engagement
Sessions vs resolved automatically
AI Insight Callouts
Fraud risk increased by 18% in the last 24 hours
WhatsApp automation reduced manual tickets by 42%
Top revenue growth detected in Nairobi region
Contact centre SLA dropped due to peak-hour call volume
Built for secure and regulated environments
Galaxy Dynamics platforms are engineered for the controls that banks, telcos, government and regulated institutions require.
Connects to the systems you already run
From M-Pesa and WhatsApp to core banking, telco systems, ERPs and identity registries — Galaxy Dynamics is integration-ready.
Let's Build Your AI Advantage
Book a strategy demo and see how Galaxy Dynamics can automate operations, protect revenue and give your executives real-time visibility.